OBJECTIVE

We state the objective of the article here.


We will also place links to potential related articles directly below, so that if a customer needs additional information immediately, or is in the wrong article altogether, they can quickly see where to go next.


PROCEDURE

This is where we put the meat of the article, detailing the steps for setup, the answer to a question, etc...


Screenshots will be placed here, where appropriate.


ADDITIONAL INFORMATION

Additional links to KB articles can be placed here, or links to other informational sources.