Billing/Account Related
Buffer seats allow conference presenters and moderators to raise the room capacity for a 24-hour period. Many clients use buffer seats for special even...
Thu, Mar 17, 2016 at 12:25 PM
If your account has expired, that means you have an outstanding
payment that is due immediately. Once the invoice has been paid, you will be
have full a...
Wed, Sep 7, 2016 at 7:50 AM
Why am I auto-enrolled in Automatic Credit Card payments?
omNovia is a prepaid service and all subscription accounts use automatic credit card payments a...
Mon, Jul 6, 2015 at 4:28 PM
Below are the accepted forms of payment. Please review the PDF detailed invoice available in the billing section of the Admin Page before making your pay...
Thu, Feb 21, 2019 at 9:59 AM
On your first invoice, you are requested to pay for:
Case 1: A particular event
Case 2: A full year of service if you selected a prepaid plan
C...
Fri, Apr 17, 2015 at 10:13 AM
You are receiving billing emails with invoices ONLY if you have created your own web conference account OR someone in your organization has set up a user ac...
Mon, Apr 13, 2015 at 4:00 PM
Enterprise seating is the method that the web conference provider uses to handle how many users can be simultaneously logged into the room(s) of a given acc...
Fri, Apr 17, 2015 at 10:14 AM
While you can prepay for a year’s worth of your subscription, there are certain fees that accumulate on a monthly basis:
Recast Views
Mp4 File Conv...
Fri, Apr 17, 2015 at 10:19 AM
Webinato is a prepaid service. Your invoices are automatically generated at the beginning of each month and are due by the 4th day of the month.
...
Wed, Sep 7, 2016 at 7:58 AM
In order to suspend or cancel your Webinato service, you must login to your Admin Page as a Billing Contact and complete the steps below. If you are not t...
Wed, Sep 7, 2016 at 10:18 AM