Webinato Help Desk

Sometimes when you attempt to access a webinar room, the page may appear frozen or stuck at the Webinato logo, or sometimes a blank white screen. When a web...

Webinato does not give out passwords nor do we create them. Please contact your webinar organizer for this information. Your webinar organizer is us...

This article is for troubleshooting password-related errors only. If your webinar or chat room is not loading properly for any other reason, please click HE...

What is the Access Link? A registered user receives the login link to his/her email as soon as his/her account is created An event registrant r...

There are a few reasons why your webinar may not be loading. Please read through the following suggested articles and see if one of them applies to your...

If you are receiving the error: Security error occurred, this could be due to a firewall issue. This means something on your computer (usually an antivirus,...

If you want to see if your computer and web browser can view webinars hosted by Webinato, the Webinar Access Tester is the best place to start. Launch ...

This article resolves a problem with accessing password-protected Autopilots (Recasts) via a link opened in a web browser. Problem: You cannot access a ...