Webinato Help Desk

Attendee's Guide 2

• Attendee's Guide
• Webinato Application - Attendee Login Options

I can't access the webinar now 8

• The webinar freezes at Webinato Logo
• I don't have the password
• My password is not working
• I don't know how to enter my webinar
• The webinar is not loading although I have the correct login info

View all 8

I’m in a webinar but having issues 7

• I Don't Hear Anything
• I can't see the presentation
• Audio is intermittent, or audio is echoing
• I can't type in the chat
• I keep getting disconnected

View all 7

I am having issues on mobile 4

• How to enter webinars on mobile
• What features are available on mobile?
• I can’t login on mobile
• I cannot hear the webinar on mobile

I have questions regarding a recording 5

• I don't have the password
• The link does not work
• The recording keeps freezing
• Audio and/or image is out of sync
• Can I download the recording and play it offline?

Other Attendee issues 1

• I can’t register for a future webinar