Webinato Help Desk

If you are in a live webinar and cannot hear the presenter, there are a few things you can do: Verify the presenter is currently speaking: Sometimes in...

If you cannot see any content in your webinar window, please check if the presentation has started or the Presenter has put any content up for viewing. This...

Intermittent audio is most often due to a slow or inconsistent internet connection. Unlike other internet-based multimedia sites that play videos or steam d...

If you cannot type into the chat box, please check the following: Is the webinar in "Full Screen Mode?": The chat box is disabled for users ...

Repeated disconnections from your Webinato room may indicate a problem with your internet connection or Internet Service Provider (ISP). To help, please che...

Attending a webinar using the Webinato platform means that you are connecting to Webinato's servers and receiving the content through our distributed ne...

If you are experiencing choppy live video inside of the Webinato platform, there are a few things you can check to ensure you see incoming video feeds corre...