Flow Startup Guides for Admins and Hosts

Information for Account Admins and Webinar Organizers

How to Manage Chat with Options
Flow has an in-room Chat feature. Presenter chat – Only Organizers and Presenters have access to this chat room. Attendee chat – this is where attende...
Mon, Apr 26, 2021 at 10:47 AM
Announcements with Lower Thirds
The Announcement feature will allow the host/presenter to publish an in-room announcement for all the users inside the room to see for a certain durat...
Wed, Oct 18, 2023 at 3:53 PM
How to View a Recording
Here are the steps on how to view recordings (Organizer view and On-demand) Organizer View Look for the event you want to download the recording fr...
Sun, Jan 10, 2021 at 12:59 PM
How to download an MP4 file of the recording
Here are the steps on how to download the recording of your flow event.   For Organizers Look for the event you want to download the recording from...
Thu, Jan 21, 2021 at 10:34 AM
Introduction to Flow Reports - Intelligent Reporting
Flow Reports Flow app provides you a set of comprehensive reports with analytics best of its class. This guide introduces and walks you through the entire...
Wed, Jun 30, 2021 at 3:34 PM
How to Use Flow Engagement Scores
With the release of Flow version 1.4, we have introduced a new and powerful metric for webinar engagement: The Webinar Engagement Score. This score takes ma...
Sun, Jan 10, 2021 at 4:34 AM
Flow Engagement Score FAQ
With the release of Flow version 1.4, we have introduced a new and powerful metric for webinar engagement: The Webinar Engagement Score. This score takes ma...
Wed, May 7, 2025 at 9:51 AM
Track Geographic Location of Participants
To know the location of the attendees, please follow the steps below. Look for the specific event where the participants attended from your flow dashbo...
Wed, Jun 30, 2021 at 3:04 PM
How to get the attendance duration
To get the attendance duration, please follow the steps below: Look for the specific event you want to get the attendance duration from your flow dashb...
Fri, Jan 8, 2021 at 4:36 AM
Download Participant Information as a CSV (Excel) File
To download the list of attendees in CSV format, please follow the steps below. Look for the specific event you want to download the list of attendees ...
Wed, Jun 30, 2021 at 3:34 PM