Webinato Help Desk

PROBLEM: Cannot login to a webinar or web event due to the following reasons: Bad/Forgotten Password No Account Present Other account related errors...

PROBLEM: I registered for an event but never received a confirmation email or the password reset email.  SOLUTION: You may want to check if these ema...

PROBLEM: When trying to login to an event in the conference, why is the error "This event has not started yet. You may enter in X days, X hours, ...

Cannot Enter Webinar - Stuck at Webinato Logo/Blank Screen After joining a Webinato Webinar Room, you may either see the screen frozen at the Webinato ...

If you are receiving the error: Security error occurred, this could be due to a firewall issue. This means something on your computer (usually an an...

The Webinar Access Test can be used to test your ability to connect to the Webinato platform and to receive images and sound*. If you are able to successful...

There are times where you, as an Organizer, will want to check on how your webinars look to your Attendees, and to quality check things to help them...